Hear from several Tour & Rental Operators after using a new Activity Booking Software in Florida

After months of use, Florida Tour & Rental Operators share their feedback after using a new Activity Booking Software named Rockon Recreation Rentals. When evaluating whether a software integration that serves at such a core element of the business’s operation; it does not go without some heavy scrutiny and critical assessment.

Activity Booking Software is important in so many ways to these operators, and there is a pretty wide variety of different providers on the market today. To some degree, they all have basic online reservation functionality that remains front and center as a box-to-check for most Tour & Rental Operators, but the savvy operators looking to grow are demanding more. It is no secret, that consumer online purchasing behaviors have continued to evolve post pandemic. Operators know this too, and they are expecting more from their booking service partnerships.

When we spoke with several of the new users of the software, there was pretty clear insights that were unexpectedly similar. The first strand of consistency was the ability of the software to help them grow. Captain Mark B., who runs a boat and jet ski rental operation out of Central Florida exclaimed, “Rockon’s site has the digital pull, that we simply did not have before coming on board.” Captain Mark stated that this has helped his business grow, “…140% and growing.” Similarly, another operator, Jay P. who rents Kayaks, Paddleboards, and more out of Gainesville, FL area, states his company now has the ability to, “reach other markets in South Florida that was harder to reach prior [to joining]” and has, “…increased his traffic by quite a bit,” as a result of his Activity Booking Software.

Another trend that was drawn was the ease of use. Captain Parker, who runs a Manatee Tour operator out of Homosassa who has been using his Tour Operator Software for nearly a year now reported that he, “…didn’t know a booking service could be so good.” Jay P. in Gainesville, FL explained that it only took him, “…3 days to really get on top of it and almost master it.”, whereas other name-brand booking systems he used in the past he reported that he, “…[doesn’t] think I ever really did master it.”