Announces Best Small Business CRM Software of 2021 | News

SEATTLE, Feb. 23, 2021 /PRNewswire-PRWeb/ —, a leading independent review website for small business online tools, products, and services, has announced the best small business CRM software of 2021. The top solutions were evaluated based on key features and reporting capabilities.

Each software company was required to provide tools that facilitate lead segmentation, calendar systems, pipeline management, lead scoring, interaction tracking, and more. Research experts at assessed third party integration with common marketing applications, service and help desks, collaborative software, and cloud storage platforms. The study also examined systems with reporting features to track team productivity or pipeline forecasting.

“CRM software is an excellent tool to help businesses track interaction and improve client relationships,” says Christelle Feniza, Communications Manager of “Our informational guide includes expert reviews, key benefits, customer feedback, and pricing plan options.”‘s research team conducted a 40-hour assessment of

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How to Use Google Sheets as a CRM in 2021

As a salesperson, you have a multitude of customer relationship management (CRM) software platforms to choose from these days. And, they’re all extremely effective and helpful for getting the job done.

But Google Sheets offers two distinct advantages that most software options can’t promise: It’s completely free, and you’re probably already familiar with how to use it.

If you’re not interested in paying through the nose for some specialty software, or you just want to whip up a quick spreadsheet to move customers through the sales pipeline without all the complexities of other CRM software, then a Google Sheets sales tracker may be appealing.

But how do you get started? This guide will break down how to use Google Sheets as a CRM platform that will satisfy your basic needs.

1. Get a CRM template

The first step to setting up a sales funnel spreadsheet is to find a template.

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