SEATTLE, Feb. 23, 2021 /PRNewswire-PRWeb/ — Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best small business CRM software of 2021. The top solutions were evaluated based on key features and reporting capabilities.
Each software company was required to provide tools that facilitate lead segmentation, calendar systems, pipeline management, lead scoring, interaction tracking, and more. Research experts at Digital.com assessed third party integration with common marketing applications, service and help desks, collaborative software, and cloud storage platforms. The study also examined systems with reporting features to track team productivity or pipeline forecasting.
“CRM software is an excellent tool to help businesses track interaction and improve client relationships,” says Christelle Feniza, Communications Manager of Digital.com. “Our informational guide includes expert reviews, key benefits, customer feedback, and pricing plan options.”
Digital.com‘s research team conducted a 40-hour assessment of