Microsoft Says Vaccine Tools Have ‘Fallen Short’ After DC Snags

(Bloomberg) —

Widely-used Microsoft Corp. vaccine scheduling software that has run into difficulties in states like Iowa and New Jersey is being blamed for problems that left some residents of the nation’s capital unable to book appointments.

After three straight days of issues with the District of Columbia’s online vaccination registration, the Redmond, Washington-based technology company released a statement along with the city government acknowledging “that our efforts have fallen short” and vowing to address the problems.

“We understand the frustration of individuals who attempted to utilize the District’s vaccination appointment portal this week,” they said. “We are committed to address technical issues so that the vaccination appointment portal is properly functional and accessible.”

The issues in DC represent another black eye for Microsoft, which has heavily touted its software as a way to help with rapid vaccine deployment and scheduling. In the past several years, the software giant has

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